BluGem revenue assurance solutions

Benefits from the very first day

TCG System benefits

What we do
  • Utilising only one test unit you can achieve 70,000 Voice calls per month (30sec call durations)
  • Independent retail and interconnect billing assurance
  • 2G/3G and 4G LTE call usage scenarios including IP data/content and Web USB Data dongle calls
  • Service assurance testing through bulk traffic generation to validate network integrity
  • Portable wireless testers that can be networked via 3G data modem connections
  • Entry level systems are low cost, with scaleable future options
  • Web based reports with full KPI's

Helping prevent revenue leakage

Telecoms consultants (Source: Telecoms analyst house Analysys Research, 2007) have identified that average revenue leakage amongst global telecom operators increased to 13.6 percent in 2007, from 12.1 percent in 2006. Blugem's test call generator system can help prevent revenue leakage by independently testing the operator's network and identifying the root cause of the problem.

Quantifiable benefits

The following are a few examples of the revenue assurance issues discovered by our TCG system

  • 5% of PostPaid Mediation CDRs were missing and unbilled by an Operator.

  • Our TCG system detected £89k of lost revenues in a single day (£2.49 million a month), over 700,000 Voice and SMS unrated CDRs were recovered by one Operator .

  • Roaming tests identified data usage allowances exceeded the expected cap rate whilst testing roaming Sims in the USA.

  • Long call duration testing revealed that one Operator was under-metering call durations by up to 68mins of unbilled air time.

  • A Voice and SMS ‘free’ bundle tariff plan was applied twice during the same month, consequently around 30% of the calls for this tariff were unbilled by the Operator due to a bundle rule error.

  • 12% of PostPaid short call durations between 300 milliseconds and 1 second were zero rated and unbilled by an Operator.

Call service assurance

The system simulates the subscriber making a call on the network and logs the call result including accurate call timing from the layer 3 connect and disconnect time-stamps received from the switch. Our test call generator system is perfect for testing NGN/IP based upgrades or new MVNO networks.

We can generate large call volumes for bulk traffic generation using a variety of Fixed-line and GSM 2G/3G/4G call-type scenarios. Deployment is quick, and is a cost effective method for short or long-term network upgrade projects that require testing before live implementation.

Comply with regulations

Our system supports telecom operators by helping them to comply with telecoms metering and billing regulations, and is an effective tool for providing testing evidence to support the Sarbanes-Oxley Act.

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