Telecoms consultants (Source: Telecoms analyst house Analysys Research, 2007) have identified that average revenue leakage amongst global telecom operators increased to 13.6 percent in 2007, from 12.1 percent in 2006. Blugem's test call generator system can help prevent revenue leakage by independently testing the operator's network and identifying the root cause of the problem.
The following are all revenue assurance issues discovered by customers as a direct result of having undertaken Blugem audit tests
5% of PostPaid Mediation CDRs were missing and unbilled by an Operator.
Analogue PSTN testing revealed that up to 40% of CDRs were missing from an Operators Interconnect system due to traffic routing issues.
Long call duration testing revealed that one Operator was under-metering call durations by up to 68mins of unbilled air time.
A Voice and SMS ‘free’ bundle tariff plan was applied twice during the same month, consequently around 30% of the calls for this tariff were unbilled by the Operator due to a bundle rule error.
12% of PostPaid short call durations between 300 milliseconds and 1 second were zero rated and unbilled by an Operator.
The system simulates the subscriber making a call on the network and logs the call result including accurate call timing from the layer 3 connect and disconnect time-stamps received from the switch. Our test call generator system is perfect for testing NGN/IP based upgrades or new MVNO networks.
We can generate large call volumes for bulk traffic generation using a variety of Fixed-line, 2G and 3G call-type scenarios. Deployment is quick, and is a cost effective method for short or long-term network upgrade projects that require testing before live implementation.
Our system supports telecom operators by helping them to comply with telecoms metering and billing regulations, and is an effective tool for providing testing evidence to support the Sarbanes-Oxley Act.
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