We offer real-time TCG solutions to Telecom and MVNO operators, through end-to-end call testing for service assurance and revenue assurance.
The benefit of BluGem's TCG solution to telecom operators can be huge – in this volumes driven business a seemingly minor billing error on a small percentage of the customer file can go undetected and cost an operator thousands and even millions of pounds a day. BluGem's independent test system can detect metering, billing and service assurance issues and save the operator money and improve customer churn.
April 2008 - BluGem sign a long term Managed Service deal with the UK mobile operator Three (Hutchison 3G - H3G), to provide independent testing for Ofcom metering and billing regulation, and RA leakage reports. BluGem has deployed several GSM test units throughout the UK to provide H3G with independent CDR reconciliation and rating to assist with Ofcom accreditation. H3G selected BluGem after a successful trial where BluGem demonstrated high call volumes, with accurate metering and billing results.
November 2007 - BluGem secure the Channel Islands operator Jersey Telecom. Jersey Telecom agreed a three year deal with BluGem to provide a wide range of RA testing services including Video calls and content testing. Previously Jersey Telecom were using a competitor's solution but BluGem won the contract after proving the system to be more versatile and scaleable, which fitted Jersey's requirements perfectly.
July 2007 - BluGem improve their test call generation system by launching a new Fixed line test unit for analogue call testing, and Video calls for 3G testing.
June 2007 - BluGem successfully deploy their first 2.5G \ 3G solution to Globe Telecoms in the Philippines. The BluGem RA system is now capable of testing the latest network call scenarios including MMS, Web browsing and file downloads.
December 2006 - The Philippines mobile operator Globe Telecoms signs with BluGem to provide Revenue and service assurance call testing. The Philippines are the World's most avid SMS nation sending more messages than all the SMS volumes of European countries, America, and China combined. BluGem were awarded the contract after demonstrating very high SMS and Voice call volumes and a system that provided both value and future scalability.