£89,000 of revenue leakage per day found by BluGem
In 2009 a find of 89,000 UK Pounds of revenue leakage per day was discovered when a Blugem test file identified that 6% of network billing CDRs were missing. After investigation by the operator the CDRs were created at the switch but an error in a planned billing outage caused over 700,000 of unbilled records per day. If the losses went undetected for a period of 1 month the leakage would have risen to approximately 2.49 million pounds per month. This detected billing error proves the value of Blugem's TCG solution and has provided the operator with a substantial ROI.