We offer real-time Test Call/Event Generator solutions through automated and manual testing for Revenue and Fraud Assurance, Regulatory and Network Service Assurance. Our solutions include our fully automated TCG, Roaming Global Sim Server, CDR Re-Rater, Fraud Bypass/Sim box detection and Customer Experience Management (CEM) service. We support a wide variety of Telecom platforms including GSM - 2G/3G/4G-LTE/IMS-SIP, CDMA and Fixed-Line networks.
The benefit of BluGem's Test Call/Event solution to a telecom operator can be substantial. A seemingly minor CDR or billing error on a small percentage of the customer call records can go undetected, yet cost thousands or even millions of pounds per day, or a subscribers 'bill shock' experience can seriously impact customer churn. Our patented test solutions support and validate - test call/event generation, CDR reconciliation, metering, billing and network service assurance; helping to secure your revenue.
Our Fraud interconnection Bypass solution will eradicate fraudulent Sim box routes and give you the best possible call quality and experience to customers.
We have been providing test call solutions for Fraud and Revenue assurance for over 10 years and we are proud to work with some of the Worlds largest Mobile and Fixed-Line network operators and MVNO's.