BluGem was founded in 2005 when we pioneered and patented real-time test event generation. We focus on supporting the ever changing telecoms landscape by providing innovative test event solutions, including 4G data streaming and SIP features. All our products are BABT (British Approvals Board for Telecommunications) approved for the code of practice design and supply of communications support systems.
We are a leading test event solution provider in the global telecoms industry providing solutions across all the following domains:
Our Managing Director John Davies, is a veteran of the telecom testing industry and is a qualified ISEB tester. He successfully patented the real-time generation of test calls in 2005 and has personally delivered solutions to numerous Tier 1 telecom operators globally over the last 17 years, including Vodafone, T-Mobile, Orange, O2, and Cable & Wireless.
The benefit of BluGem's Test Call/Event solution to a telecom operator can be substantial. A seemingly minor CDR or billing error on a small percentage of the customer call records can go undetected, yet cost thousands or even millions of pounds per day, or a subscribers 'bill shock' experience can seriously impact customer churn. Our patented test solutions support and validate - test call/event generation, CDR reconciliation, metering, billing and network service assurance; helping to secure your revenue.
Our Fraud interconnection Bypass solution will eradicate fraudulent Sim box routes and give you the best possible call quality and experience to customers.