We offer real-time Test Call Generation solutions to Telecom and MVNO operators, through end-to-end call testing for service assurance and revenue assurance.

Peace of mind

The benefit of BluGem's Test Call Generator solution to a telecom operator can be substantial. A seemingly minor billing error on a small percentage of the customer call records can go undetected, yet cost thousands or even millions of pounds per day.

Our independent test system can detect metering, billing and service assurance issues - helping to secure your revenue. Also, producing more accurate bills will ultimately aid in terms of customer satisfaction and help customer retention.

BluGem provide a Test Call Generation solution for Hutchison 3G on a managed service basis. BluGem's product is highly effective and flexible. It delivers all 3's needs in the important area of reducing revenue leakage risks, and it also helps 3 comply with UK regulatory requirements.

Mr. Danny Dixon, Head of Revenue Assurance and Billing

Jersey Telecom have been delighted with the performance of BluGem's Test Call Generator. It was deployed and ready for use in three days, and its intuitive design made staff training easy. It has helped us become more efficient and effective - we now spend less time on housekeeping tasks and more on analysis. Overall, we are glad we made the move from our previous supplier.

Mr. Adrian Youd, Head of Fraud and Revenue Assurance