Innovative & flexible test solutions supporting telecom network operators, regulatory authorities and government agencies.

BluGem Solutions

New Features

Short-term audit service with our unique heartbeat tests, to assess network performance, CDR accuracy and billing.


BluGem Automated Real-Time Test Call Generation

The best way to protect your revenues and margins

Since 2005 BluGem has helped protect revenues and margins through automated and manual test call/event solutions, billing verification and assuring a quality customer experience.

Seemingly minor CDR or billing errors on a small percentage of subscriber call records can go undetected, yet cost thousands or even millions of pounds per day.

Our Health Check service can help you quickly identify leakage from network service and product issues, with a compelling ROI.

ROI

Recover Lost Revenues

We offer a range of flexible and cost-effective system options with quantifiable leakage results and proven test cases.

Innovators

Automated Test Assurance

Working in partnership with our clients to deliver innovative bespoke solutions that meet all your testing needs.

Industry Experts

12 Years Industry Experience

Trusted industry experts with an impressive global client base and a customer centric approach to revenue and service assurance.

Certified

TÜV SÜD BABT Compliant

Independent attestation of our products by the leading approval body under the UK Metering & Billing Approval Scheme.

Latest News

Testimonials

  • Hutchison 3UKStuart Waton, Revenue Assurance Team Lead

    Having used BluGem TCGs for several years to ensure completeness and accuracy for domestic Retail usage, we were confident that they would be the right choice for our rapidly growing Wholesale business. Thanks to BluGem’s experience and flexibility, process and leakage issues were identified and resolved quickly that have paid for the service several times over, and we had no hesitation in recently extending that contract to support our Wholesale business through continuing growth and transformation.

  • Ultra MobileMr. Rizwan Kassim, Co-Founder and Chief Strategy Officer

    As America’s Fastest Growing Company in 2015, we often look outside our own team to solve complex problems in a hurry. BluGem was able to offer a complete and thoughtful assessment - generating test calls to ensure that our wholesale carrier, international carrier and local soft switch CDRs and billing were all compliant. I wouldn’t hesitate to use them again.

  • National Telecommunication CorporationMr. Hassan Mukhtar, Head Quality of Service Section

    The National Telecommunication Corporation haven been using the BluGem Test Call solution since 2012, which is a powerful system, easily to administrate in addition to its flexibility when it comes to tariff planning. As a Telecom Regulator this system has helped us to monitor and verify operators' charging systems. Moreover, the TCG solution has helped to discover and provide us with verification of the causes of the leakage in billing from one of the mobile operators. Additional to that, we have been totally satisfied with the quick support and response of the service.

  • Jersey TelecomMr. Adrian Youd, Head of Fraud and Revenue Assurance

    Jersey Telecom have been delighted with the performance of BluGem's Test Call Generator. It was deployed and ready for use in three days, and its intuitive design made staff training easy. It has helped us become more efficient and effective - we now spend less time on housekeeping tasks and more on analysis. Overall, we are glad we made the move from our previous supplier.

Our valued clients