Innovative & flexible test solutions supporting telecom network operators, regulatory authorities and government agencies.
Validate key network risk areas with our pioneering automated test solutions that deliver fast results and proven ROI.
Patented test call/event generator using 4G/LTE handsets, provides automated test controls to recover revenues.
Verify network products and services with our unique combination of automated & manual testing to ensure a positive user experience.
Actively test network service quality in both sanity test and live network environments, test any product and service from anywhere.
Automated TCG and crowd test solutions, using the latest Android handsets for network steering, QoS, CEM and price plan accuracy.
Quickly and effectively detect termination of traffic via unregulated and unapproved interconnect sim box routes.
We support Regulators and CSPs for metering and billing compliance testing, Lawful Intercept and Fraud-Bypass detection.
Independent rating verification to identify billing errors across all tariff trees including a sophisticated bundle hierarchy feature.
IoT test solution for narrow band networks such as Sigfox and LoRA to connect low-energy devices such as electricity meters.
Since 2005 BluGem has helped protect revenues and margins through automated and manual test call/event solutions, billing verification and assuring a quality customer experience.
Seemingly minor CDR or billing errors on a small percentage of subscriber call records can go undetected, yet cost thousands or even millions of pounds per day.
Our Health Check service can help you quickly identify leakage from network service and product issues, with a compelling ROI.
We offer a range of flexible and cost-effective system options with quantifiable leakage results and proven test cases.
Working in partnership with our clients to deliver innovative bespoke solutions that meet all your testing needs.
Trusted industry experts with an impressive global client base and a customer centric approach to revenue and service assurance.
Independent attestation of our products by the leading approval body under the UK Metering & Billing Approval Scheme.
We’ve giving our website a refreshing new look with easy to navigate
An ambitious overhaul of the EU telecoms rules in 2016 has resulted
BluGem are looking forward to meeting our partners and clients at the
November 2016 - BluGem is pleased to announce that they have secured
Are Telco’s revenue assurance solutions capable of identifying and tracking potential data
The Dutch Caribbean operator Telem Group selects BluGem to ensure call accuracy
This week QualiTest and BluGem presented our ‘Roaming Assurance – Guarantee customer
With large 4G/LTE Data bundles becoming more readily available, we are seeing
December 2015 sees the launch of BluGem’s new Fraud detection solution, to
BluGem's new CEM testing BluGem are pleased to offer a comprehensive Customer
Having used BluGem TCGs for several years to ensure completeness and accuracy for domestic Retail usage, we were confident that they would be the right choice for our rapidly growing Wholesale business. Thanks to BluGem’s experience and flexibility, process and leakage issues were identified and resolved quickly that have paid for the service several times over, and we had no hesitation in recently extending that contract to support our Wholesale business through continuing growth and transformation.
As America’s Fastest Growing Company in 2015, we often look outside our own team to solve complex problems in a hurry. BluGem was able to offer a complete and thoughtful assessment - generating test calls to ensure that our wholesale carrier, international carrier and local soft switch CDRs and billing were all compliant. I wouldn’t hesitate to use them again.
The National Telecommunication Corporation haven been using the BluGem Test Call solution since 2012, which is a powerful system, easily to administrate in addition to its flexibility when it comes to tariff planning. As a Telecom Regulator this system has helped us to monitor and verify operators' charging systems. Moreover, the TCG solution has helped to discover and provide us with verification of the causes of the leakage in billing from one of the mobile operators. Additional to that, we have been totally satisfied with the quick support and response of the service.
Jersey Telecom have been delighted with the performance of BluGem's Test Call Generator. It was deployed and ready for use in three days, and its intuitive design made staff training easy. It has helped us become more efficient and effective - we now spend less time on housekeeping tasks and more on analysis. Overall, we are glad we made the move from our previous supplier.