A Motivated Team Goes the Extra Mile
We nurture an open and collaborate work culture focused on teamwork and maintaining a positive work-life balance so our people are motivated every day to engage with our customers and help them overcome obstacles.
Working at BluGem you will be an integral part of a diverse team in a friendly and relaxed environment.
The company is based in beautiful North Devon with its award winning Blue Flag beaches and the stunning Exmoor National Park. Our Barnstaple office is located in the town centre with easy access to shops, restaurants and cafes, whilst also being within short walking distance of the train station and main car parks for an easy commute. The Tarka Trail passes close to our office and offers a 32 mile traffic free cycle network across North Devon for an alternative commute or relaxing lunchtime walk by the river.
Opportunities at BluGem
We’re always on the lookout for talented individuals who want to join our enthusiastic team of techies.
If you have skills in testing, data analytics or software development we’d like to hear from you. We have a range of roles from data analysts to software development that come available as our business continues to grow its customer base and develop new innovative test solutions.
For technology students or recent graduates we occasionally offer work experience days to help you develop your workplace skills and prepare you for entering work. Our graduate roles at BluGem have great career progression opportunities and offer an excellent entry point for a career in technology. To find out more about our work experience and graduate opportunities please contact us and we’ll be happy to discuss any current or upcoming opportunities with you.
If there are no available positions listed below you can follow us on social media to keep updated on positions as they come available. You can also send us your CV with a Covering Letter to firstname.lastname@example.org and we’ll keep a record to match against any new opportunities as they come available.
As a Data Analyst you will be supporting our telecom testing operations by analysing and interpreting data from our automated Test Call Generation/Event system.
You will be responsible for supporting our client manage services through utilising our automated test system and providing manual tests to validate telecom network services. You will analyse the data test results, generate reports and communicate the findings to key internal and external stakeholders.
Things we consider critical for the role:
- Proven ability to analyse and interpret data and effectively deliver accurate results
- Familiar with testing methodologies and database tools such as Bugzilla and SQL
- Excellent problem solving skill to resolve technical issues
- Good knowledge of Microsoft Excel including formulas and pivot tables
- The ability to prioritise and define data trends to produce accurate reports
- Proven ability to comply with project specifications whilst working to SLA time-frames
- The desire to work through problems and learn new technologies
- A good understanding of mobile and fixed-line telecom products and services
- Available to travel to customer sites to build client relationships within the UK and abroad
By joining us you will have the chance to work on some exciting new technologies and future testing projects for some of the largest telecom brands in the world.
We offer a competitive benefits package, training and career progression.
Since 2005 BluGem Communications has been providing revenue assurance and customer experience services to some of the largest mobile and fixed-line Communication Service Providers in the world. Our TÜV SÜD BABT/Ofcom attested solutions use manual and automated Test Call/Event Generation systems to verify telco network services and support telecom regulation.
To apply send your CV and Covering Letter to email@example.com