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Fraud Detection

Protecting your revenues

It has always been important to fight fraud, but now it is more important than ever. Fraudsters can bypass your interconnect routes by using SIM Boxes and other techniques to circumvent consumer protection controls as well as defrauding telcos. Our independent testing detects bypass frauds and tells you if other carriers are presenting CLIs that can be trusted.

BluGem's advanced TCG solution can identify Fraud bypass and CLI manipulation for incoming calls from any telco route worldwide. Tell us where you want validation testing to be focused, or allow us to schedule a revolving test program that provides maximum network route coverage. Our detection methods also identify the use of OTT apps like Telegram and Viber to bypass voice and SMS fees. These can be used to terminate network routes within the app, thus avoiding the costs associated with official interconnect gateways.

  • Detect on-net and off-net SIM box bypass
  • Detect refiling
  • Detect OTT bypass
  • Full CLI verification service
  • Stop revenue loss because customers cannot return calls
  • Protect your business from OBR manipulation
  • Instant alerts when fraud is detected
  • No system integration required
  • No network CDRs required
  • Risk-based test plans
  • Comprehensive pass/fail test reports
  • Simple, competitive prices

Why choose our solution?

We use genuine communications services to stimulate traffic so we can see if it is delivered via a bypass route. This involves real subscriber SIM cards, PSTN fixed lines and SIP clients that can originate voice and messaging traffic from all parts of the globe.

Having over 100,000 human phone users in our Global Crowd test service means we can vary the sources for test traffic to an extent that no fraudster can anticipate.  Other providers of bypass testing services may find their limited number of originating phone numbers become known to fraudsters because the same numbers are used too often and too predictably.  Fraudsters can then respond by consciously choosing not to bypass any traffic from those specific numbers, giving telcos a false sense of security.  We rotate the use of originating numbers to an extent that no fraudster can defeat.

Our systems automatically determine if the calls and messages we stimulated were fraudulently routed or terminated on a user app.  Instantaneous alerts can be configured to warn our customers about each bypass incident detected so they can take immediate action.  Customers also receive comprehensive written reports that explain the extent of bypass detected and our recommendations for how to deal with it.

  • Up to 50,000 fraud tests per month
  • Short audits or year-round monitoring
  • Non-connected and connected calls
  • GSM, PSTN and VOIP
  • SMTP protocol email alerts
  • CDR files of all tests each month

We will reduce the cost of fraud to your business whether you want a short audit focused on quick wins or year-round monitoring of fraud activity.

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